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https://www.avaya.com/en/
Avaya Cloud Office™ Expands Global Availability and Offers New Features That Simplify the Way Organizations Communicate. A global leader in solutions to enhance and simplify communications and collaboration and RingCentral Inc.
https://www.avaya.com/en/remote-contact-center/
Empower remote agents with the right knowledge and insights to drive better customer experiences. Increase first contact resolution by delivering relevant, contextual knowledge content to employees and customers. Use powerful, AI-driven voice-to-text-transcriptions to increase employee performance in real time by delivering prompts and guidance ...
https://support.avaya.com/products/P0516/avaya-onex-communicator
Release: All. 6.2.x 6.1.x 6.0.x 5.2.x 1.0.x All. Product Summary. Technical Solutions. Downloads. Product Documents. Diagnostics & Tools. Related Information. Avaya one-X® Communicator is a rich Unified Communications client that provides enterprise users with simple, intuitive access to their everyday communications tools.
https://www.avaya.com/en/executive-briefing-centers/
Explore our market-leading solutions based on your specific business scenarios. From strategic overviews to detailed technical demonstrations, our briefing team is available for you virtually and in our Executive Briefing Centers across the globe. New York. National Capital Region. Guildford, U.K. Dubai. Mexico City. GO VIRTUAL.
https://support.avaya.com/products/P0793/avaya-aura-contact-center/
Avaya Aura® Contact Center. Avaya Aura® Contact Center uses SIP along with standard SOA and Web-services interfaces to improve connectivity and establish collaborative interaction sessions regardless of media type. Open Web services allow companies to integrate contact center with databases and business applications to provide agents with ...
https://www.avaya.com/en/videos/avaya-contact-center/1_r79uio90/
Avaya OneCloud's IX contact center runs from any browser. Simply set up an account and then use the easy fill-in-the-blank screens to design exactly the experience you want to deliver. Get full access to advanced contact center features including call recording, real-time transcriptions, agent coaching and monitoring, extensive reporting and ...
https://www.avaya.com/en/about-avaya/newsroom/pr-us-210809a/
Raleigh-Durham, NC – August 9, 2021 – Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. CTIntegrations provides Avaya with additional …
https://support.avaya.com/products/P1753/avaya-workplace-client-for-windows
Avaya Workplace Client For Windows. Avaya Workplace Client For Windows turns your Windows PC into a powerful communications and collaboration system that can work in conjunction with your Avaya deskphone or enable you to work without compromise from anywhere. Features provided include key telephony features supported by Avaya Aura?, voice ...
https://www.avaya.com/en/about-avaya/newsroom/pr-us-180129c/
Santa Clara, Calif., – Jan. 29, 2018 – Avaya Holdings Corp. (NYSE: AVYA), a leading global business communications company, today announced that it has signed a definitive agreement to acquire Spoken Communications (“Spoken”), a leading innovator in Contact Center as a Service (CCaaS) solutions for enterprise customers and a provider of ...
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